Shipping & returns

We use DPD delivery
Europe’s leading parcel delivery brand
see rates
We refund or replace*
we want pets to be happy
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Delivery in Europe
good food is appreciated everywhere
see where

Monday - Thursday

Orders made on Monday - Thursday before 4pm are delivered the next day. Orders after 4pm take 2 days.

Friday

Orders made on Friday before 4pm, are delivered next Monday. Orders made after 4pm are delivered by Tuesday.

Weekends

Orders made in weekends are delivered next Tuesday.
Free shipping on orders above €20. The shipping fee is €4.99 for orders below €20.

Monday - Thursday

Orders made on Monday - Thursday, are delivered within 1-3 working days.

Friday

Orders made on Friday before 4pm, are delivered next Tuesday. Orders made after 4pm are delivered by Wednesday.

Weekends

Orders made in weekends are delivered next Wednesday.
Free shipping on orders above €35. The shipping fee is €9.99 for orders below €35.

Monday - Thursday

Orders made on Monday - Thursday are delivered within 2 working days.

Friday

Orders made on Friday before 4pm are delivered next Tuesday. Orders made after 4pm are delivered next Wednesday.

Weekends

Orders made in weekends are delivered next Wednesday.
Free shipping on orders above €35. The shipping fee is €14.99 for orders below €35.

Monday - Thursday

Orders made on Monday - Thursday before 1pm. are delivered within 2 working days. Orders after 1pm take up to 3 working days.

Friday

Orders made on Friday before 1pm. are delivered next Tuesday. Orders after 1pm will be delivered by wednesday.

Weekends

Orders made in weekends are delivered next Wednesday.
Free shipping on orders above £20. The shipping fee is £5 for orders below £20.

Monday - Thursday

Orders made on Monday - Thursday, are delivered within 4 working days.

Friday

Orders made on Friday before 4pm are delivered next Tuesday. Orders made after 4pm are delivered next Wednesday.

Weekends

Orders made in weekends are delivered next Thursday.
Free shipping on orders above €35. The shipping fee is €14.99 for orders below €35.

Frequently asked questions

Can I return my order?

Changed your mind? Ask for a return label from our customer service (via chat or help@edgardcooper.com) and return the ordered products within 14 days after receipt in original and unopened condition. If the return complies with these conditions, we will be happy to refund you the purchase price of the products minus the shipping charge.

Where can my order be delivered to?

We make dogs happy all over Austria, Belgium, Bulgaria, Croatia, Czech Republic, Denmark, Estonia, Finland, France, Germany, Greece, Hungary, Ireland, Italy, Latvia, Lithuania, Luxembourg, The Netherlands, Poland, Portugal, Romania, Slovakia, Spain, Sweden and the United Kingdom. Woof!

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Questions?

Contact us on Monday – Friday from 9a.m. to 5p.m.